At GreenSoftBD, we value the privacy and security of your data. This policy explains how we collect, use, and protect your information.
Effective Date: May 3, 2025
GreenSoftBD ("we," "us," or "our") values the privacy of our users and is committed to protecting the personal information you share with us when using our Green Mailer app ("App") on Shopify. This Privacy Policy explains how we collect, use, disclose, and safeguard your information to ensure a transparent and secure experience. By using our services, you consent to the practices described in this policy.
When you use Green Mailer, we collect two types of information:
Personal Information: This includes identifiable data such as your name, email address, contact details, and any other information you provide when creating your account or communicating with us.
Shop-Related Data: This consists of data related to your Shopify store, including but not limited to store name, customer data (such as email addresses and purchase history), products, orders, and sales data. We collect this data to enable the features of our App, like email campaigns and contact list management.
We aim to collect only the data necessary for providing the service and improving the functionality of Green Mailer.
Your data helps us provide and improve the services of Green Mailer. Specifically, we use your information for several purposes. We use it to enable features like email campaigns, contact list management, and analytics. Your data is also used to send you updates, newsletters, and notifications regarding our services, including new features, improvements, and important changes to our policies. Additionally, we use your information to provide customer support, resolve issues, and answer your inquiries. Furthermore, your data is used to monitor the App’s performance and make necessary updates to improve the user experience.
When you subscribe to Green Mailer or make any transaction through the App, we may collect certain payment-related information, including your billing address, phone number, and payment method details (such as credit card information). We use third-party payment processors like Shopify or Stripe to securely handle your payment transactions. We do not store sensitive payment information such as credit card details on our servers. For any issues related to payment, please refer to the payment processor’s terms and privacy policies.
We take reasonable measures to protect your personal information and data against unauthorized access, loss, misuse, or alteration. These security measures include encryption technologies like SSL to ensure your data is transmitted securely. Only authorized personnel have access to your information to perform tasks necessary for the operation of Green Mailer. We perform regular security audits to identify and fix any vulnerabilities in our system. However, please be aware that no method of data transmission over the internet or electronic storage is entirely secure. While we strive to protect your data, we cannot guarantee its absolute security.
We do not sell, rent, or lease your personal information to third parties. However, we may share your data in the following circumstances: with trusted partners who help us operate Green Mailer, such as email service providers, payment processors, and analytics providers. We may also disclose your information if required to do so by law, such as in response to a subpoena, legal process, or government request. In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We ensure that third-party providers adhere to strict data protection policies and only use your data for the purposes described in this Privacy Policy.
Green Mailer integrates with third-party services such as Shopify, email providers, and payment processors. These third-party services may collect, store, and process data according to their own privacy policies. By using Green Mailer, you acknowledge and accept that we are not responsible for the privacy practices of these third parties. We recommend reviewing the privacy policies of all third-party services you integrate with Green Mailer to understand how your data is handled.
We use cookies and similar technologies to enhance your experience when using Green Mailer. Cookies help us remember your preferences and settings to offer a personalized experience, analyze how you interact with the App to identify areas for improvement, and track performance and usage patterns to enhance functionality. You can control or disable cookies through your browser settings, but please note that certain features of Green Mailer may not function properly if cookies are disabled.
You have various rights over your personal information, including the right to access the personal data we hold about you, the right to request corrections to any inaccurate or incomplete personal information, and the right to request the deletion of your personal data when it is no longer necessary for the purposes we collected it. You can also opt-out of our marketing communications at any time by clicking the unsubscribe link in our emails. To exercise any of these rights, please contact us using the details provided at the end of this policy.
We retain your personal data for as long as necessary to provide the services of Green Mailer and for compliance with legal, accounting, or operational requirements. Once your data is no longer needed, we will securely delete or anonymize it in compliance with applicable laws. If you choose to stop using Green Mailer or request the deletion of your account, we will remove your personal data from our active systems, though we may retain certain information for legal obligations.
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through email or a prominent notice on our website or within the App. The updated policy will be effective as soon as it is posted on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. Your continued use of Green Mailer after any changes to this policy will be deemed as your acceptance of those changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:
GreenSoftBD
Email: developer@greensoftbd.net
Website: greensoftbd.net
